❓Frequently Asked Questions

How do you use my stored data?
We only collect the minimum personal details needed to process your order, such as your name, email, and delivery address. All sensitive data is encrypted while stored in our database and protected during transmission, so even if intercepted it remains unreadable. Your information is never shared with third parties and is used solely to keep you updated on your order and provide support if needed.

Do you keep stock?
No — every item is made to order, so you get fresh prints on premium garments.

Can I choose any top type?
Yes! Hoodies, tees, sweatshirts — just select your preferred style when you are placing the order. See the 🛍️ How to Order — It’s Easy section on the home page.

How is pricing calculated?
Each design has a base price. The top type adds its own cost, so you see the final price before checkout.

Can I request a custom design?
Absolutely — use the Contact Us page to share your idea and we’ll quote you.

How long does delivery take?
Absolutely — use the Contact Us page to share your idea and we’ll quote you.

What materials do you use?
We use premium-quality cotton and blended fabrics for comfort, durability, and long-lasting prints.

Can I change my order after placing it?
If your order hasn’t gone into production yet, we’ll do our best to update it. Contact us as soon as possible with your order details.

What if my size doesn’t fit?
Since each garment is custom-printed to order, we recommend checking our size guide carefully before purchase. If there’s an issue, reach out and we’ll discuss the best solution.

Can I wash my garment normally?
Yes — but for best results, wash inside out at 30°C and avoid tumble drying. This keeps your design vibrant for longer.

Do you offer bulk or group orders?
Absolutely — whether it’s for a team, event, or business, contact us for a tailored quote.

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